The Gambling Commission has added a new section to its website which aims to inform the public on their rights and protections when taking part in gambling activities.
The Gambling Commission has launched a new section on its website dedicated to informing the general public of their rights and protections when it comes to gambling.
The “Money and Rights” section
The UK regulator added the new “Money and Rights” section to its website which can be found under the “Public and Players” information category.
This section on the Commission’s site provides detailed information on opening accounts, ID verification, the data rights and storage that must be guaranteed by online and land-based gambling operators in the UK.
The regulator also offers guidance on which banks allow their customers to block gambling-related transactions and information on how gambling can impact a consumers’ credit score.
In regards to player protection, the new information available on the Commission’s website provides information on challenging disputes and pursuing compensation as a result of being a victim of a crime due to gambling.
The new information available also provides detail on the money and data rights that licensed UK operators must guarantee if a business goes bust, and these must be provided to customers on their terms and conditions.
Commission reminds operators of their responsibilities
The addition of this new information comes after the UK regulator reminded the gambling industry of its responsibilities under the current lockdown.
Last week, the Commission urged operators to be vigilant during Britain’s latest coronavirus lockdown and expects them to follow the guidance issued to operators back in March 2020.
In a letter from the Gambling Commission’s chief executive Neil McArthur, the Commission said that a higher degree of caution was required as people will be spending more time at home and more people may be “isolated and vulnerable.”