Bingo Diamond is part of the Broadway Gaming family and began operations in 2011. The bingo operator offers a versatile service with 11 regular bingo rooms, alongside a plentiful online slots library powered by Microgaming. Players enjoy a colourful and intuitive design, generating a top-tier gameplay experience.

The 24/7 customer support options are a massive selling point right off the bat, with multiple Trustpilot reviews praising the fast and helpful service. Elsewhere, new customers can access a 100% up to £100 deposit match to kick things off.

Bingo Diamond also treats existing customers to a regular stream of bingo and casino promotions. We found cashback offers, bingo tournaments, exclusive jackpots, and more throughout our investigation. Early signs are positive, so keep reading for a comprehensive breakdown of what to expect from this exciting UK bingo operator.

Pros and cons

  • Generous welcome bonus and regular ongoing promotions
  • Slick and aesthetically pleasing user interface
  • Highly-rated 24/7 live customer support function
  • No native mobile app
  • Only Microgaming casino games available

Software

Microgaming and Pragmatic Play power the Bingo Diamond software, generating a varied bingo selection and allowing players to join rooms across the software providers’ extensive bingo networks. The operator benefits from working with industry leaders, generating smooth and exciting bingo experiences.

Options range from the Pragmatic Play-branded Drop Pots room to Microgaming’s Sapphire, so players can choose which provider they prefer. While the variety of bingo rooms doesn’t match competitors like Mecca Bingo’s Playtech-powered platform, it’s nice to have a choice between different software providers.


Bingo Rooms and Variations

While there are more than enough bingo rooms to keep players occupied at Bingo Diamond, we were perhaps expecting slightly more after learning of its partnerships with Microgaming, Pragmatic Play, and Eyecon. Nevertheless, with 11 separate options across 30, 75, 80, and 90-ball variants, there is still a fantastic amount of choice. Only industry titans like Foxy Bingo offer more, so we’re still scoring Bingo Diamond quite highly here.

Tickets start from 2p on many variants, so players on a budget won’t have any trouble choosing games to play. The operator caters particularly well to progressive jackpot fans, with most variants coming with a game prize and a much larger progressive jackpot. The amounts are updated live and displayed on the thumbnail of each game, which is a nice touch.

We go into more detail regarding the bingo rooms available below:

  • Broadway: The 90-ball Broadway bingo room covers all Broadway Gaming sites, so you’ll be playing with other bingo fans from sister sites like Glossy Bingo.
  • The Jackpot Room: A 90-ball bingo room starting from 4p a ticket, The Jackpot Room has a progressive jackpot that regularly hits four figures and a smaller game prize of just under £100.
  • Drop Pots: Pragmatic Play’s Drop Pots bingo room is a high-octane 90-ball progressive jackpot option with three potential mini, midi, and maxi prizes. These are guaranteed to drop by 10pm every day.
  • Sapphire: Part of the Microgaming bingo network, Sapphire is a 75-ball room available from 5p a ticket.
  • Blossom Blast: Pragmatic Play’s Blossom Blast is a spring-themed 90-ball bingo room with beautiful flower-fuelled aesthetics and a sizable community jackpot.
  • Zoom Room: If you’re on a strict time limit, the Zoom Room 30-ball speed bingo variant is perfect.
  • Diamond Dazzle: An innovative Pragmatic Play invention, Diamond Dazzle is a 90-ball variant with mystery diamond prizes that you can cash in or sell at potentially larger values. Adding to the fun, all other players get to bet on whether the diamond holder will keep or sell.
  • Boombox: The only 80-ball variant at Bingo Diamond, Pragmatic Play’s Boombox is a brilliant blend of 80s music and fast-paced gameplay.
  • Heavy Weight: If you’re looking for potentially huge prizes, Heavy Weight is the bingo room for you. Available daily at 9pm across the Pragmatic Play network, it could be the highlight of your evening.
  • Super Heavyweight: A supercharged version of Heavy Weight bingo starting from 25p a ticket and delivering prizes for one line, two lines, and a full house.
  • 20k Spring Slider: Exclusive for Spring, this 90-ball bingo variant gives you a shot at the £20,000 top prize.

As you can see, Bingo Diamond has a nice variety of bingo rooms and variants. The only slight drawbacks are the minimal number of themed options and the small variety of 80-ball variants.


Non-bingo games

Bingo Diamond has 303 casino games available if you fancy a break from the bingo rooms. The library is exclusively powered by Microgaming and mainly contains slots, although you can also choose from a few scratchies.

Although we usually want to see a few more software providers available, the platform benefits from Microgaming’s partnerships with smaller studios like Fortune Factory Studios and Gameburger. As a result, there’s still a nice variety of games, including Megaways titles, such as Wolf Blaze Megaways.

The main highlight here is the extensive range of progressive jackpot slots operating on the Microgaming network. There are several Mega Moolah and WowPots! branded games, offering great choice for progressive jackpot fans.

Even still, Bingo Diamond falls a little short of competitors regarding its non-bingo options. Ideally, we’d like to see other software providers in the mix alongside more casino game options. For context, Zeus Bingo provides an extensive live dealer suite, so Bingo Diamond can definitely do better in this regard.


Cashier

Bingo Diamond has a versatile set of payment options, with most common methods covered. The £10 minimum deposit is reasonable, and users benefit from watertight security derived from advanced SSL encryption. Banking options include:

  • Visa
  • Mastercard
  • Maestro
  • Revolut
  • PayPal
  • Paysafecard
  • NETELLER
  • Skrill

We didn’t encounter any fees during our review process, but remember that e-wallet deposits are ineligible for claiming the welcome bonus. Another factor worth remembering is that withdrawals are limited to once a week. This can be slightly frustrating, so you should plan ahead to avoid any problems.

One advantage Bingo Diamond has over many other sites is the “Express Withdrawals” option. These are available to all users with a Visa debit card after they have successfully completed at least one withdrawal. This option then generates rapid withdrawals that hit your bank account within hours.

The cashier section is satisfactory, but it would be improved by payment options such as Trustly, AstroPay, and pay-by-phone bill providers. Fans of these payment methods may want to look elsewhere.


Promotions

The Bingo Diamond promotions experience starts with the generous 100% up to £100 deposit match and continues with a range of other bingo and casino offers. Wagering requirements are around the industry average, typically 3x for bingo and 35x for casino games. Other terms and conditions are generally favourable towards players, although be careful with the expiry periods — these are usually just two days.

Some of the bingo rooms we explored earlier are also classed under the “Promotions” section of the website. These include:

  • 20k Spring Slider
  • Diamond Dazzle
  • Heavy Weight
  • Super Heavy Weight

The main thing to note with these games is that you must clear the wagering requirements from any outstanding promotions before entering. Other than these bingo room/ongoing promotion hybrids, there are also several other offers available. Check below for some more information on each:

Bingo Diamond 100% Welcome Bonus

New players can enjoy a 100% up to £100 welcome bonus to kick start their bingo playing. This offer is valid for 48 hours after you complete the registration process, so make sure you take advantage. Make a minimum £10 deposit to trigger the offer and use the bonus funds within two days, or they’ll expire. The other main terms and conditions are:

  • £6.25 maximum bet
  • 3x wagering requirement on bingo
  • 35x wagering requirement on casino games
  • Debit cards only

The general bonus terms are comparable to most competitors, but Bingo Diamond excels with the actual offer. Most bingo sites have moved away from 100% deposit matches, so the offer resembles good value to new players. It can give up to £100 in extra bonus funds, allowing you to try different bingo variants without worrying so much about losing your real money bankroll.

Golden Monday 

Keep an eye on your account notifications, as Bingo Diamond will be in touch every Monday to offer free spins on 9 Pots of Gold. You must opt-in to the offer and make a £20 minimum deposit to qualify. e-Wallets and prepaid cards are excluded from the offer, so ensure you have a registered debit card to take advantage.

The free spins are valued at 20p each and will be valid for 48 hours. Wagering requirements on the winnings are 35x for casino games and 3x for bingo. The operator sets a maximum £6.25 bet until these are completed.

Bonusback Friday 

Bingo Diamond offers 10% cashback on net losses up to  £10 or more every Friday. You must have lost at least £10 during the 12-hour period after opting in to the promotion to qualify.

The cashback is paid as bonus funds with the standard 35x for casino and 3x for bingo wagering requirements attached. Keep an eye on your account’s “Promotions” tab to check when to opt-in.

JPGOT2GO 

You could win a guaranteed £1,000 jackpot every Thursday via the JPGOT2GO promotion. Head to the Broadway Room between 9pm-11pm to enter. The last 90-ball game will start at 10:52, where the jackpot is guaranteed to drop if it hasn’t already. Tickets range from £0.25 to £0.50, so it doesn’t take much to enter.

Mini JPGOT2GO 

The Mini JPGOT2GO promotion is available daily in the Broadway Room between 6pm-9pm. It follows the same rules as the offer above but has a smaller £100 jackpot.


App Review

Unfortunately, Bingo Diamond doesn’t have a native mobile app for iOS and Android devices. This isn’t the end of the world though — native bingo apps are rarer than those exclusively for sports betting or casino gaming.

The operator also offers a mobile-optimised website with full HTML5 compatibility. It performed well during our tests, with the interface and layout adapting to smaller screens with no problems. The experience is still ultimately better on desktop devices, but playing on the move is an option, even if it’s just for faster games like the 30-ball Zoom Room.


Support

Bingo Diamond has a comprehensive range of customer support options starting with a detailed FAQ section. For more complex problems, you can access a 24/7 live customer support chat with excellent reviews on Trustpilot. We found the agents to be helpful and polite during our tests, confirming the favourable reviews we read elsewhere. The customer support options are one of Bingo Diamond’s main advantages over other sites.


Currencies

GBP

Languages

English

Restricted Countries

Afghanistan, American Samoa, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Brunei Darussalam, Bulgaria, China, Colombia, Congo, Croatia, Czech Republic, Denmark, Eritrea, France, French Polynesia, French Southern Territories, Greece, Guam, Guyana, Hong Kong, Hungary, Iran, Iraq, Israel, Italy, Kuwait, Lao People's Democratic Republic, Latvia, Lebanon, Libya, Macau, Malaysia, Montenegro, Nigeria, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Russia, Singapore, Slovenia, South Africa, Spain, Sudan, Syria, Taiwan, Thailand, Turkey, UAE, Uganda, Ukraine, US Minor Outlying Islands, USA, Vanuatu, Vietnam, Virgin Islands, Yemen, Zimbabwe

Licenced

Malta, UK

Customer Support

Our Verdict

There is a lot to love about Bingo Diamond, from the generous welcome bonus to the varied bingo software providers and comprehensive Microgaming slots library. We also enjoyed the superb customer support options and nice collection of ongoing promotions.

Despite the advantages, there are a few drawbacks compared to competitors. For example, other elite bingo platforms like Mecca Bingo have more bingo rooms available, while Zeus Bingo has a better casino platform with live dealer games.

Nevertheless, these platforms also have their own problems, such as high wagering requirements and inferior user interfaces. Ultimately, Bingo Diamond’s blend of high-quality bingo solutions, Microgaming progressive jackpot slots, excellent customer support, and varied payment methods (including Express Withdrawals) make the difference. Use our link to see what this bingo operator offers for yourselves!

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Guy is a writer, editor, and news contributor at Compare.bet. Along with producing expert commentary on the betting industry, Guy presents our weekly Premier League predictions and betting tips on Compare.bet News. Outside work Guy is a Spurs fan, football player, cricketer, and chess obsessive.