The site that made the late, great Barbara Windsor the undisputed ‘Queen of Bingo’, Jackpot Joy celebrated its 20th birthday in 2022. Owned by Gamesys Group, the site has delivered entertaining online bingo experiences for over two decades. With a wide range of promotions, exclusive games, and fast payouts, Jackpot Joy continues to impress.

New players can claim 50 free bingo tickets worth up to £50 or 30 free spins on a top slot. Beyond the Jackpot Joy Bingo sign-up bonus, the site offers a variety of ongoing promotions. For an in-depth look at what Jackpot Joy offers, check our independent Jackpot Joy bingo review, covering everything you need to know before joining.

Website Launched 2002
Licence UKGC Owner Gamesys Group
Welcome Bonus Bet £10 Get £50 or 30 Free Spins Min Deposit £10
Bingo Wagering None Devices Desktop, tablet, smartphone

Pros and Cons of Jackpot Joy Bingo

Here are the main advantages and disadvantages of Jackpot Joy:

Pros and Cons

  • It is a long-established bingo site with over four million members.
  • It has excellent promotions with no wagering requirements.
  • There’s a great choice of bingo rooms, slots and casino games available.
  • The Jackpot Joy Bingo welcome bonus is excellent.
  • It offers fast payouts.
  • The Jackpot Joy bingo app is excellent and highly rated.
  • There are limited deposit options.

Jackpot Joy Bingo Sign-Up Bonus Explained

New players at Jackpot Joy can kickstart their gameplay with the Jackpot Joy welcome offer. By depositing and playing with £10, players can access £50 worth of free bingo tickets or 30 free spins on a top slot. This provides excellent value and a great way to explore the site for the first time.

Jackpot Joy Bingo Sign-Up Bonus Terms & Conditions

There are several important terms and conditions players need to know about before joining and taking up the Jackpot Joy Bingo new customer offer. Here are the main ones:

  • New customers only: The Jackpot Joy sign up offer is only available to new customers who are signing up for the first time. Players must also accept the terms and conditions.
  • Opt in and choose your offer: When signing up, customers must opt into the promotion by selecting either the free bingo tickets offer or the free spins offer before making their first deposit.
  • Minimum deposit: You must deposit at least £10. 
  • Minimum spend: Within 30 days of opting in and making their first deposit, players must spend at least £10 on any games. 
  • Bingo tickets: Bingo tickets have a maximum value of £50 and a minimum value of 50p. They can be used on any game except Playoff Palace and Session Bingo.
  • Bonus Expiry: The free spins or bingo tickets must be used within 30 days of registering and making your first deposit.

Other Promotions

Jackpot Joy has several other promotions once players have used up their welcome offer bonus. After joining and making a first deposit of at least £10, you get access to the site’s daily free games. Choose from games like Rainbow Riches: Daily Rainbows and Doubly Bubbly, where you can win free spins and cash prizes up to £750.

Jackpot Joy also has the Slot Masters free-to-play tournament, which is available across all Gamesys UK sites. These tournaments run regularly. When you join, you’ll be taken to a free slot game to try and make it to the top of the leaderboard where you can with prizes like free spins or cash. 

Players are also able to earn up to £100 by referring friends to Jackpot Joy. When your friends deposit at least £10 and wager a minimum of £40, you’ll receive a £20 cash reward per friend. This bonus can be claimed up to five times.

Other offers include Box Bonanzas, which are awarded through promotions and give players a chance to win a cash prize, Cashback promotions, and Sharepots, which give you a guaranteed share of a pot of cash.

Rewards and Loyalty Programme

The Jackpot Joy ‘Plus’ Scheme is a loyalty scheme that gives eligible players added extras like additional promotions, inclusion into monthly Cash Drops, and a chance to win seasonal gifts. The difficult thing about this is that Jackpot Joy doesn’t tell you what it takes to qualify for Plus but if/when you are, you’ll be sent a welcome email. In short, Plus membership is based on a player’s overall level of play but, due to Jackpot Joy being a Responsible Gambling Operator, they don’t give out the exact criteria for qualifying for this.

How to Sign-Up To Jackpot Joy Bingo & Claim Your Bonus

To claim the Jackpot Joy Bingo sign up offer, you’ll need to follow these steps:

  1. Open a new Jackpot Joy account 
    From the Jackpot Joy homepage, click the ‘join now’ button to open your account, enter your personal details, create a username and password, accept the terms and conditions and click ‘join now’ to complete setting up your account. 
  2. Confirm your identity
    Before you can play, you’ll need to confirm your identity by uploading a copy of your government-issued ID. This is for the Know Your Customer (KYC) requirements. 
  3. Accept the welcome offer
    Upon registering, you’ll also need to accept the welcome offer and choose whether you want the £50 free bingo tickets or 30 free spins.
  4. Make your first deposit
    Deposit a minimum of £10 into your account using one of the available payment options. 
  5. Play games 
    Within 30 days, spend a minimum of £10 on games at Jackpot Joy. 
  6. Receive your welcome bonus
    As soon as you’ve spent £10 on games, you’ll receive your Jackpot Joy Bingo welcome offer. You must use this within 30 days of registering. 

Bingo Rooms and Variations

Jackpot Joy has an impressive choice of bingo rooms with more than enough variety to give other top online bingo sites a run for their money. You’ll find classic 90-ball bingo games, as well as 75-ball and 80-ball variations. 

The games have lots of great features–and they’re almost all exclusive. You’ll find a range of ticket prices, jackpots, and unique themes. While titles like Bubble Up Bingo and The Crystal Maze Bingo game are available on other Gamesys sites, others, like Joy Bingo, are truly exclusive. 

Here’s a snapshot of what’s on offer:

  • Sapphire Bingo
  • Snap Bingo
  • Bubble Up Bingo
  • Superlinks
  • Bingo 80
  • Superlinks 75
  • Session Bingo
  • Bingo Lounge
  • Speed Bingo
  • Joy Bingo – an exclusive game launched to celebrate 20 years of Jackpot Joy. 
  • Titk
  • Bingo Times
  • Emerald
  • The Special Cloud Bingo
  • Mega Ball
  • Play Off Palace Daily/Weekly

Non-bingo Games

Jackpot Joy offers a diverse range of online gambling opportunities. In addition to bingo, the site boasts a particularly good selection of online slots with titles from top developers like NetEnt and Play’n GO, as well as smaller studios like Fantasma Games and Northern Lights Gaming. There are also some great slots developed in-house, like Secrets of the Phoenix and Double Bubble being popular. Fans of Slingo games and Megaways slots are also well catered for here.

Those into traditional casino games have plenty of options too. There are classic RNG table games like blackjack, baccarat and roulette as well as video poker and an exciting collection of live casino games, which also includes a selection of live bingo games.

Bingo Features

Jackpot Joy bingo games have a range of features that add to the excitement and potential wins. Here are some features you can expect to see:


Jackpot Joy has several mini-games allowing you to win cash between the bingo. 

Chat games

Players can win cash for nothing by joining in the chat with a host. 

Progressive Jackpots

Several bingo games have progressive jackpot elements. These increase with every ticket that’s sold until someone wins the jackpot.

Jackpot Joy Bingo Deposit and Withdrawal Methods

Jackpot Joy’s payment methods are somewhat limited compared to other sites. They accept four payment options: Visa Debit, Visa Electron, Mastercard, PayPal, and Apple Pay.

Deposit Details:

  • Minimum deposit: £10 
  • Maximum deposit: £10,000 for debit cards, £5,500 for PayPal, and £5,000 for Apple Pay.
  • Deposit speed: Instant

Withdrawal details:

  • Minimum withdrawal: £10
  • Jackpot Joy Bingo Withdrawal time: Visa debit card 4 to 3 business days (4 hours with Visa Direct), bank transfer 4 to 24 hours to process, then up to 1 working day for it to clear, Mastercard 4 to 24 hours, then up to 1 working day for it to clear.

You can pay by:

Apple Pay, Mastercard, PayPal, Visa

You can withdraw by:

Mastercard , Visa

Jackpot Joy Bingo Community

The majority of Jackpot Joy bingo games have community chat rooms. If you’re playing live casino games by Evolution, they have their own chat rooms. 

When you open a game, the chat will automatically open if you’re on a desktop computer. For those on a mobile or tablet, it can be accessed by clicking on the speech bubble icon. 

The chat rooms are a great way to engage with hosts and other players. They also offer you extra opportunities to win something. There are different rooms available to enjoy and you can switch between them freely.

Within the chats, you’ll come across chat games, which are led by the hosts. There may be media games where you have to click on things or move things in the game window, non-media games like quizzes that require you to type an answer, and room credits which are given out to members of the room as a small cash prize. 

These chat features create a great community feel that brings a little of the traditional bingo hall experience to your home. 

Mobile App Review

The Jackpot Joy app is available for both iOS and Android devices. It has excellent reviews on both platforms with the Android app averaging 4.7/5 and the iOS version 4.6. Players can also access the mobile-optimised website from their phone’s browser directly should they prefer.

The app has several perks when compared to the desktop and mobile site, including quick access to the home screen as well as secure biometric logins and optional push notifications. All of the games and offers you see on the desktop are available on mobile too. 

The Jackpot Joy app easily stands up to scrutiny compared to its competitors who very often aren’t as highly rated by their customers. 

Jackpot Joy Bingo Customer Support

There is a good range of FAQs in the dedicated Jackpot Joy Help Centre. These are easy to navigate and give you a full range of answers to the most common questions. Should you need to contact Jackpot Joy directly, you can also use the live chat, ‘email us’ button, or telephone (0800 458 0770). They’re also on X (Twitter) and Facebook. 

Jackpot Joy Bingo Responsible Gambling Features

Players can access Jackpot Joy’s Responsible Gambling page from the bottom of each page. Here, you’ll find an introduction to all of the safer gambling features and support. 

There’s an excellent self-assessment questionnaire, a video, information on how to set boundaries, and information on how to seek help. In terms of tools, here’s what’s available:

  • Deposit limits
  • Session reminders
  • Account cool-off (between 24 hours to 6 weeks)
  • Self-exclusion (between 6 months and 5 years)

You’ll also find support links for Talk Ban Stop (a partnership between GamCare, Gamban, and GamStop), BeGambleAware, GamCare, Gamblers Anonymous, Gambling Therapy, and the Samaritans.

Talk about how important these are and if they do a good job of offering different methods of taking a step back. Bullet points could work for what they have and what it is such as 

Take a Break – set a break period from 1 Day to 4 Weeks where you cannot play etc






Gibraltar, UK

Customer Support

  • Twitter:
  • Live chat: Y
  • Facebook:
  • Phone: 0800 458 0770

Our Verdict

After trialling all that JackpotJoy had to offer, it’s clear to me that this bingo and gaming site is a great place to play. The variety of games is excellent and it’s an ideal site for someone who loves bingo as well as other online casino games. Though there aren’t as many rooms as Mecca Bingo, there’s certainly plenty to keep you busy. Although Jackpot Joy has many excellent features and selling points, I was a little disappointed in the payment options. For most people, however, this won’t be too off-putting. Overall, Jackpot Joy is a great community bingo experience with a good choice of sign up offers. It’s a good idea to have your ID ready to hand, though, before you sit down and sign up.

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Eddie Baker headshot
Eddie is a contributor at who focuses on writing and editing gambling guides, reviews, and more. Outside work he's a musician, distance runner, and Chelsea fan, but we don't hold it against him.