Pros and cons

  • Fast withdrawal times
  • 24/7 customer support
  • Good selection of games by top providers
  • Neteller and Skrill deposits ineligible for welcome bonus
  • Few withdrawal options

Welcome Bonus

Those new to Hello Casino will undoubtedly want to make the most of its welcome offer. It works as follows: you’ll get a 100% match bonus of up to £100 for your first deposit, a 25% match bonus of up to £500 for your second deposit; and a 50% match bonus of up to £500 for your third deposit. For each of your first three deposits, you’ll also receive a set of 50 free spins to use on a select slot. You have to wager the total amount of your deposit, bonus money and free spins before you can cash out. Deposits made with Neteller and Skrill aren’t eligible for this bonus.


If you like having casinos with plenty of variety, Hello Casino certainly won’t disappoint. Its games come from over two dozen different providers, ranging from some of the industry’s top names, to some providers that are fast gaining popularity. A sample of the many providers whose games you can play at Hello Casino include Microgaming, NetEnt, Quickspin, Thunderkick, Aristocrat, Leander and Probability Jones.


The games collection at Hello Casino consists of just over 300 games altogether. Most of the collection is made up of slots, as is standard, with a handful of table games, live casino games and video poker games rounding it off. The games are sorted into various categories (All, Table Games, Video Slots, Slots, Jackpots, Live Casino and Other) and they’re presented in groups of 15 (three rows of five), rather than the standard column format you see at most other online casinos.

To see more options, you simply have to click on the left or right arrows. The games collection should cater to player demands fairly well since there’s a good number of games listed and quite a good amount of variety, since the games come from lots of different providers.


Hello Casino offers quite a respectable number of slots, with over 270 video slots and three classic slots listed. Of the video slots, some 31 of them are progressive jackpots – at the time of writing, several of them had a prize pool of more than £1 million. Some of the casino’s most popular video slots include Foxin’ Wins, Starburst, Immortal Romance, Dead or Alive, Gonzo’s Quest and Jungle Spirit. The casino adds new slots to its collection fairly often; the most recently added one is Ave Caesar, which was released two months prior to writing. It would be great to see the casino add some more recently released slots to its collection.



Live Casino

Hello Casino offers a total of 13 live casino games. They come from the following two providers: NetEnt and Evolution Gaming. The former is an all-round provider that develops all sorts of casino games, while the latter specialises in live casino games. The live casino games collection at Hello Casino is quite varied; not only is there blackjack and roulette, there’s also casino hold’em, Caribbean stud poker, Texas hold’em, three card poker and Dream Catcher, a live money wheel game.


For those who enjoy playing casino games while on the go, there’s the Hello Casino mobile site and the Hello Casino app. Both are very well designed and should run smoothly on pretty much every handheld device, whether it’s a smartphone or tablet and whether the device runs on iOS, Windows or Android. Operating systems They keep the focus on the games, by having important links tucked away in a drop-down menu in the top left of the screen. As with the desktop casino, you swipe left and right to browse through the games, rather than having to scroll down a lengthy column.

The promotional offers and welcome package are the same, no matter what device you access Hello Casino from. If you favour high-quality performance and have some room left on your device, it’s suggested you download the app. On the other hand, if you don’t want an app taking space on your device and only want to access the casino from time to time, the mobile casino is suggested.


At the time of writing, Hello Casino offered two weekly promotions available, alongside its welcome package. To be able to receive and claim these two weekly bonuses, you need to have subscribed to the casino’s bonus offer communications. Then you’ll get notified by email of the promotions and will be able to claim them through the email. The Tuesday Bonus promotion offers a special bonus every Tuesday, while the Weekend Celebrations promotion offers bonus money and free spins.

The casino also has a loyalty scheme where you can earn points by playing the casino’s games; these points can then be exchanged for bonus money at a rate of 1,000 points for £5. Every week, the casino chooses two games which offer double the usual number of loyalty points when played.


Over a dozen payment methods are accepted for deposits at Hello Casino. The minimum deposit amount for them all is €10; all are instant except for bank wires, for which the amount of time it takes the money to reach your account varies depending on your bank. Only four payment methods are accepted for withdrawals. According to the casino’s Payments page, the minimum amount you can withdraw is €25 and all options except bank wires are instant; again for bank wires, the time it takes the money to reach you depends on your bank.

You can pay by:

GiroPay, iDEAL, Moneta, Neteller, Skrill, TrustPay, Visa, Webmoney, Wire Transfer

You can withdraw by:

Neteller , Skrill , Visa , Wire Transfer

VIP and Loyalty Reward

The casino has an invite-only VIP club which you can become a member of by fulfilling certain requirements, including playing at the casino regularly and takes advantages of bonus offers. Once a VIP, you’ll be able to enjoy perks such as 24-hour access to a personal account manager, invitations to special events and the choice between a VIP cashback program (with up to 20% cashback available) or a VIP bonus program.

A few of the table games offer higher betting limits for high rollers. It’s not stated on the website what the maximum deposit and withdrawal limits, if any, are. On the whole, it seems like VIPs are treated quite well at the casino.




English, Finnish, German, Norwegian, Swedish

Restricted Countries

Afghanistan, Albania, Australia, Belgium, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, Guam, Iran, Israel, Latvia, Myanmar, Nigeria, North Korea, Romania, Singapore, Spain, Syria, Tanzania, Thailand, Turkey, U.S. Virgin Islands, US Minor Outlying Islands, USA, Zimbabwe



Customer Support

  • Email: [email protected]
  • Twitter: @hello_casino
  • Facebook:

Our Verdict

Hello Casino is a modern online casino that’s been delighting players since its launch in 2014. It comes with an impressive selection of games by a range of providers and has some good regular promotions for returning players to take advantage of, not to mention a huge welcome offer for newbies.

The only major downsides are the fact that Neteller and Skrill deposits aren’t eligible for the welcome bonus (this is the case at numerous other online casinos) and the fact that there are very few withdrawal options listed. On the whole though, the casino should prove to be a top choice thanks to its games, promotions and round-the-clock customer support.