Launched in 2014, PlayFrank is an established white label casino operating on the reputable Aspire Global platform. The site comes loaded with an incredible selection of online slots and some seriously exciting live casino options. Plus, users can access a variety of casino promotions to make PlayFrank even more fun.

Ready to check it out? This casino review has got you covered with the lowdown on the experience offered at PlayFrank. From claiming the site’s welcome bonus and exploring the games to withdrawing your funds, we’ll walk you through what to expect, and if PlayFrank sounds like a good fit, you can use our link to head straight to the sign-up page.

Pros and cons

  • Excellent choice of online slots
  • High-quality live casino games
  • Bonus cash and free spins for new users
  • Fun promotions for returning customers
  • Active on Facebook
  • Live chat
  • No RNG table games currently available
  • Bonus terms could be more player friendly

Welcome Bonus

PlayFrank welcomes new players with a generous promotion: a 100% up to £100 matched deposit bonus and 50 free spins on Starburst. To take advantage of this deal, you’ll need to make a minimum deposit of £20 with any of the available payment options, except Neteller and Skrill.

Once you receive the bonus cash, you have 21 days to meet the wagering requirements, set at 35x the bonus amount. This requirement is a bit higher than we’d like but is about average for online casinos. It’s essential to read the terms and conditions before diving into the bonus, as not all bets contribute equally. For instance, playing classic slots only counts for 50%, meaning that for every £1 you bet, only 50p is knocked off your wagering total.

When it comes to the free spins for Starburst, the good news is that you get them right away, unlike some casinos that spread them out over time. However, these spins are only valid for 24 hours, so be sure to enjoy them as quickly as you receive them and keep in mind that free spins winnings are subject to the same 35x wagering requirements as the bonus funds. Additionally, you’ll need to wager your initial deposit at least once before you can withdraw any winnings from your spins.


Software

PlayFrank operates on the EveryMatrix Software platform which has a very user-friendly interface that makes site navigation, both on the desktop and mobile, delightfully easy. The casino features games from Microgaming, NetEnt, Play n’ Go, Betsoft, NYX, Playson and Endorphina among a few others, plus the live casino is operated by the award-winning Evolution Gaming.


Games

Blackjack

At the time of our review, PlayFrank didn’t offer any online blackjack games.

Roulettes

During our review, PlayFrank didn’t offer RNG roulette games. However, you can play Evolution’s Gold Vault Roulette in the live casino.


Slots

PlayFrank’s speciality lies in online slots, where it shines with an impressive library of over 2,200 games from 45 different software providers. Notably, it’s not just the usual big players like NetEnt, Pragmatic Play, and Play’n GO contributing to the action, but also smaller studios like Bluberi and Tom Horn, giving you ample opportunities to find new favourite games.

If you’re into Megaways slots, you’re certainly in for a treat. PlayFrank offers around 130 of these popular games, including Hot Shot Megaways and Invaders Megaways. Meanwhile, jackpot hunters can explore a collection of over 50 jackpot slots, featuring top titles like Queen of Alexandria WowPot and King Kong Cash Jackpot King.

The game selection doesn’t end there. Besides traditional slots, PlayFrank also offers Slingo games, perfect if you enjoy this fun mashup of slots and bingo. With nearly 40 options, including classics like Slingo Extreme and Slingo Starburst, as well as fresh picks such as Slingo Piggy Bank and Slingo Cosmic Clusters, you’ll be spoiled for choice.

The sheer number of games at PlayFrank, combined with contributions from various game developers, cements its position as a top choice for slots players. These games offer a fantastic variety of themes, volatility levels, bonus features, and payout potentials. It’s a great mix of quality and quantity. However, the absence of Nolimit City slots might be a slight letdown for fans of edgier slots like Dead Canary and Misery Mining.


Blackjack


Roulette

Live Roulette Games:

1


Live Casino

PlayFrank boasts an impressive array of live dealer games, albeit with the absence of live blackjack and only one live roulette game (the sleek Gold Vault Roulette). But don’t let that stop you; there’s a diverse lineup of live gaming options, including baccarat, sic bo, and engaging casino game shows like Gonzo’s Treasure Map and Monopoly Big Baller. You’ll also find a range of poker games, from classics like Texas Hold’em and Caribbean Stud Poker to exciting variations like Side Bet City and the innovative Video Poker Live. Notably, all the live dealer games at PlayFrank are powered by the industry-leading Evolution, ensuring top quality.

While PlayFrank doesn’t offer games streamed directly from land-based casinos, Evolution’s luxurious gaming studios and welcoming dealers create an authentic atmosphere. The live casino caters to players with different budgets and experience levels. If you’re just getting started or prefer to bet conservatively, games like Funky Time allow you to join the action for as little as 10p per turn. On the other hand, high rollers can test their luck at Salon Privé baccarat tables, where the minimum bet is a substantial £1,000.

PlayFrank offers high-quality live casino games from Evolution.

PlayFrank offers high-quality live casino games from Evolution.


Design & Usability

The PlayFrank website has its pros and cons. On the positive side, it boasts a pleasant design and a user-friendly layout. The homepage neatly sorts games into collections like new games, jackpots, Drops & Wins, and Slingo, making it easy to find your favourite games. You can also filter games by developer through the ‘Vendors’ page.

However, there are some drawbacks. The live casino section is somewhat hidden under ‘Game Shows,’ and you’ll only find 18 options there. To access the full range of live tables, you have to open and close one of the games. This opens a separate suite of Evolution games. While this separate screen is really sleek, the initial setup is unusual and could potentially confuse new players who haven’t read our PlayFrank review. Overall, there’s some room for improvement.


Mobile

Although you can’t download a dedicated PlayFrank mobile app, this casino offers a mobile site with a handy feature known as ‘app functionality’. Essentially, this means you can add the site to the home screen of your mobile device (either a smartphone or tablet) for quicker access. You can even choose to log in via facial recognition or touch ID for extra security.

The perks offered by app functionality are handy but there are also some drawbacks to this approach. For example, you won’t find any app-exclusive bonuses on this type of mobile platform. Nor does it offer push notifications to keep you up to speed with the latest offers.

Otherwise, the PlayFrank mobile site provides a convenient and enjoyable option for gaming on the go. You can access all the same great games as you can on desktop, along with the same perks and promotions.

PlayFrank offers a user-friendly mobile site, allowing you to enjoy your favourite casino games and promotions while on the move.


Promotions

PlayFrank offers various casino promotions to keep things exciting beyond the welcome bonus. The Daily Spin Frenzy is a standout, running until the end of 2023, where you can earn up to 50 free spins by wagering a set amount on slots. However, it’s worth noting that the bonus terms aren’t as player friendly as we’d like. The wagering requirement to unlock the free spins is high, at £1,000 for the maximum bonus. Plus, you’ll need to wager any winnings 35 times before cashing out, which is a bit excessive given your initial wager. Despite these terms, the site’s daily free spins offering is a definite plus, as it’s relatively rare to find casinos with such generous daily free spin deals.

Even better, PlayFrank’s ongoing Daily Challenges promotion offers additional free spins opportunities. You’ll get three new slot challenges daily, each rewarding you with free spins. The number of spins varies for each challenge, but if you complete all three, you’ll earn an extra 10 free spins. These spins come with the standard 35x wagering requirements. Keep an eye out for special reload bonuses too. While the specifics vary, it’s not uncommon to find offers like 50% up to £100 or 100 free spins for a £20 deposit. You can find these offers on the promotions page, as well as via PlayFrank’s Facebook.

Prefer rewards without wagering requirements? PlayFrank also participates in Pragmatic Play’s Drops & Wins slots tournament, which offers £35,000 in random daily cash drops and £255,000 in weekly tournament prize pools. To join in the fun, all you need to do is launch an eligible slot, such as Fruit Party or Big Bass Bonanza, opt in, and place minimum bets of 50p.


Cashier

PlayFrank offers a variety of payment options, making it convenient for players. You can use debit cards, bank transfers, Trustly, and e-wallets like PayPal, AstroPay, Skrill, and MuchBetter. There’s also the option of Paysafecard for prepaid deposits. While a Pay by Mobile option like Boku is the obvious deposit method missing here, it’s worth noting that Neteller is also not accepted, despite the welcome bonus terms excluding Neteller deposits. The minimum deposit is £10.

For withdrawals, there’s also a £10 minimum, with all but Paysafecard available as an option. The withdrawal times vary depending on your chosen method. Payouts to PayPal, MuchBetter, and Skrill take up to two working days, while withdrawals to debit cards or through bank transfers may take up to six days. While the withdrawal times here are about average, faster processing times would be a plus.

Withdrawals and Deposit

Min deposit Minimum Withdrawal Limit Withdrawal Processing Time
VISA £10 £10 0-6 days
Mastercard £10 £10 0-6 days
Bank Transfer £10 £10 2-6 days
Trustly £10 £10 0-4 days
PayPal £10 £10 0-2 days
AstroPay £10 £10 3 days
MuchBetter £10 £10 0-2 days
Skrill £10 £10 0-2 days
Paysafecard £10 £10 N/A

You can pay by:

Bank Transfer, GiroPay, Mastercard, Neteller, PaysafeCard, Skrill, Trustly, Visa, Zimpler

You can withdraw by:

Bank Transfer , Mastercard , Neteller , Skrill , Trustly , Visa


VIP and Loyalty Reward

There isn’t a great deal to tell you about when it comes to loyalty bonuses and VIP rewards at PlayFrank. There isn’t a VIP scheme, which is fairly standard stuff for white label casinos, and the site’s Rewards Points program isn’t available to UK players. These types of programs tend to be readily available at online casinos, so this is definitely something we’d like to see among the perks at PlayFrank. In the meantime, you can enjoy the site’s range of regular promotions.


Currencies

AUD, EUR, GBP, NOK, SEK, USD

Languages

Danish, English, Finnish, German, Swedish

Restricted Countries

American Samoa, France, Guam, Israel, Malta, Northern Mariana Islands, Spain, Turkey, USA

Licenced

Malta, UK

Customer Support

  • Email: [email protected]
  • Live chat: Y
  • Facebook: https://www.facebook.com/PlayFrankCasino

Our Verdict

Let’s make no bones about it: the return of the table games tab at PlayFrank would be welcomed. However, for keen slots players, this site offers an excellent selection of games from various developers, fun promotions, and a solid mobile platform for gaming on the go. Live casino fans should also like it here, even though finding the live tables is a bit tricky.

To try PlayFrank for yourself, simply click our link, which leads straight to the sign-up page, where you can open your new account. Remember, you can claim up to £100 in bonus funds and 50 free spins with your first deposit.

Questions and answers

Is PlayFrank safe?

Yes, PlayFrank is absolutely safe. It’s part of the reputable Aspire Global network, which has a long-established presence in the industry. PlayFrank is licensed by the UK Gambling Commission and its games are independently tested by iTech Labs.

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The people behind this page

Compare.bet's online gambling content experts helped write, edit and check this page:

Alice is a contribtor at Compare.bet, having previously worked with Gambling Insider in 2022. She's a dab hand at all things online gambling, from expertise in payment methods to her commitment to responsible gambling promotion. Outside of work, Alice is a huge sports fan who closely follows Arsenal and plays lacrosse in her spare time, to name just a couple of her sporting pursuits.