MGM Resorts unveils new safe reopening strategy

MGM Resorts has unveiled a seven-point reopening action plan for its land-based casino venues. The strategy was compiled after gathering information from medical and scientific experts. 

MGM’s retail outlets have been shut in the US since mid-March, in a bid to reduce the spread of the novel coronavirus (COVID-19). 

The new measures will aim to stop a possible spreading of the virus upon reopening, along with protecting both customers and staff. 

Responding to new cases of the disease has also been taken into account. 

What’s included in MGM’s reopening strategy? 

The operator will implement a widespread screening program. Employees will be checked for signs of coronavirus before being allowed to enter the building, while guests are also to be screened prior to gaining access. 

All MGM staff will also have to wear masks while on the premises. For employees working in areas such as food, extra personal protection equipment (PPE) will be required. 

Guests will also be encouraged to wear masks and, when drinking on the casino floor, will be asked to minimise how long these are removed for. Eating on the casino floor will not be allowed. 

Social distancing will also be enforced, with people ordered to stay six feet away from each other when possible. This will be further encouraged by signage and floor markers, as well as glass barriers in casinos and their lobbies. 

There will also be a greater emphasis on cleaning. Prior to their mid-March shutdown, more rigorous routines had already been implemented; these will continue. Alongside this, custom-built hand-washing stations will be available in busy areas. 

Heating and air conditioning systems will be monitored more closely in a bid to create a less welcoming environment for the virus to transmit, while also providing assistance for those who test positive for COVID-19. The infected individual will gain access to medical treatment, while areas they have been will be sanitised. 

Where possible, people who’ve come in close contact with that person will also be informed. 

The seventh point-of-action is utilising technology, such as mobile app check-ins, to discourage the touching of surfaces and physical items (such as food menus). 

What has MGM Resorts said about these measures? 

MGM Resorts Acting Chief Executive and President Bill Hornbuckle emphasised the need for additional safety precautions, with his thoughts being as follows. 

“Preparing for the moment we can re-open our doors, MGM Resorts focused on developing a plan that puts health and safety at the centre of everything we do.

“Our seven-point safety plan is the result of months of consultations with public health experts and outlines our comprehensive approach to welcoming guests back safely.

“Our properties will not look the way they used to for a while, and that’s not only okay, it’s critically important. We will continue providing the hospitality experiences we are known for, but we must do so safely.”

The US casino space is slowly emerging from its coronavirus-induced shutdown. Tribal casinos have begun reopening, while it’s also been announced that Nevadan casinos shall be limited to 50% capacity when they are allowed to take the locks off their doors.

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